Privacy Policy

This Privacy Policy explains what information we collect when you visit this site or purchase The Phrasebook Playbook, and how we use it.

Information we collect

• Checkout information - your email and payment details, collected and processed directly by Stripe. We never see or store your full card number.
• Order emails - we use your email address to send your download link and order-related messages via our email provider, Resend.
• Usage & ad data - we use the Meta (Facebook) Pixel and Conversions API to understand which ads lead to purchases. This can include your browser data and a hashed (not plain-text) version of your email address.

How we use your information

• To deliver your purchase and respond to support requests.
• To process payments and prevent fraud.
• To measure and improve the performance of our ads.

Third parties we work with

• Stripe - payment processing.
• Resend - transactional email delivery.
• Meta (Facebook) - advertising and conversion tracking.

We don't sell your personal information to third parties.

Cookies

The Meta Pixel sets cookies in your browser to help us measure ad performance. You can block cookies in your browser settings at any time.

Data retention

We retain order and email records as long as needed to fulfill orders, handle refunds, and meet legal/tax obligations.

Your rights

You can request a copy of the personal data we hold about you, or ask us to delete it, by emailing us. We'll respond within a reasonable timeframe.

Changes to this policy

We may update this policy occasionally. The "Last updated" date above reflects the latest version.

Contact

Questions about your data? Email benjo@imbenjo.com.